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Candidate

Female

Actively searching for a job

Moscow, metro station Prospekt Vernadskogo, not willing to relocate, prepared for business trips

Customer service, back office, administrative manager, personal assistant

Specializations:
  • Administrator
  • Partner manager
  • Office manager
  • Interpreter
  • Secretary, executive assistant, assistant

Employment: full time

Work schedule: full day

Work experience 25 years 1 month

December 2018currently
6 years 8 months
vonRoll hydro LLC

Moscow

administrative and account (customer service) manager
vonRoll hydro.ru LLC - representative office of Swiss manufacturer of leak detection equipment. www.vonroll-hydro.world  Organized and managed the office from 0 (search for service providers, conclusion of contracts), administrative support of employees.  Organized and maintain the company's records management.  Prepare annual budget of the company.  Carry out product certification  Supervise existing clients on all issues (technical issues, offfer preparation, coordination of product delivery with the manufacturer, claims settlement).  Keep statistics on the existing contracts, prepare primary documents for clients (together with the accountant).  Find and negotiate contracts with distributors, prepare price lists, coordinate the process from request to delivery, claims settlement.  Prepare statistical reports on sales, on projects, on product users.  Search for new clients (cold calls, creating a database of potential clients, tracking tenders).  Translate technical documentation (English, French).
July 2017February 2018
8 months
Pierre Frey representation in Moscow

Moscow

Public Services... Show more

administrative and account manager
office management, customer service
December 2010June 2017
6 years 7 months
Representation of Talis Holding Management GmbH

Moscow, www.talis-group.comwww.talis-russia.ru

administrative and customer service manager
LLC Talis – European valves manufacturer (www.talis-group.com, www.talis-russia.ru)  Customer service / back office  Marketing tasks: product certification, participation in specialized exhibitions, work with specialized magazines, translations.  .  Administrative tasks: office administration, preparing internal reports for the head office, controlling compliance policy when concluding contracts with distributors and contractors.
January 2007December 2010
4 years
Saint-Gobain HPM Rus

Moscow, www.sefpro.com,www.saint-gobain.com

sales assistant, Saint-Gobain SEFPRO department
Saint-Gobain HPM Rus, Saint-Gobain SEFPRO (www.sefpro.com), manufacturer of refractory materials for the glass industry.  Customer service / back office  Marketing tasks: product certification, participation in specialized exhibitions, work with specialized publications, translations.
March 2006January 2007
11 months
Bouyguesstroy,LLC, Bouygues Bâtiment

Moscow, www.bouygues.com/en/

assisstant, Bouyguesstroy, Bouygues Bâtiment
 Customer service / back office  Marketing tasks: product certification, participation in specialized exhibitions, work with specialized editions, translations.  Organize French courses.
August 1999December 2005
6 years 5 months
school № 1541

Moscow

teacher at school specialized in foreign languages (French and German)
Teach French and German

Skills

Skill proficiency levels
Advanced level
Французский язык
Деловая переписка
Организаторские навыки
Ведение переписки на иностранном языке
Medium level
Английский язык
Level not specified
Time management
CRM
Recruitment
MS Outlook
Холодные продажи
Деловое общение
Работа в команде
Пользователь ПК
Поиск и привлечение клиентов
Телефонные переговоры
Делопроизводство
Customer Relationship Management
Lotus Notes
Customer Service
B2B Продажи
Организация деловых поездок
Административная поддержка руководителя
Поддержка работы офиса
Sales Management
Организация обучения иностранным языкам

Higher education

2009
MFUA
Law and finance, Lawer
2000
foreing languages, teacher (French and German)

Languages

RussianNative


EnglishB2 — Upper Intermediate


FrenchC2 — Proficiency


GermanA2 — Elementary


Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Up to one hour